HR PRO AI
Technology that senses people

Support & Documentation

Last updated: 21 July 2026

HR PRO AI is a recruitment platform that assesses candidates (productivity, personality, intelligence, sales and knowledge tests) and helps recruiters run the whole hiring funnel. This page explains how to get support and how to add, use and remove our optional video-conferencing integrations (Zoom, Google Meet, Microsoft Teams).

Getting support

Support email[email protected]
Support hoursMon–Fri, 9:00–18:00 (CET)
First-response SLAwithin 1 business day

Email us at [email protected] to open a support case — describe the issue and, if possible, attach a screenshot. You can also reach us for account, billing, data-deletion and integration questions at the same address.

Knowledge base & guides: this page, our in-app help, and the Privacy Policy and Terms of Use.

Video-conferencing integrations (Zoom, Google Meet, Microsoft Teams)

These integrations are optional. They let you create a meeting link for an interview directly from HR PRO AI when scheduling a candidate. You connect your own account via OAuth 2.0 — you authorize on the provider's own page and we never see your password.

Adding the integration

  1. Sign in to HR PRO AI and open Integrations in the left menu.
  2. Find Zoom (or Google Meet / Microsoft Teams) and click Connect account.
  3. You are redirected to the provider's OAuth consent screen. Review the requested permissions and approve.
  4. You return to HR PRO AI and the platform shows the integration as Connected.

Using the integration

  1. Open the Calendar or a candidate card and schedule an interview.
  2. Choose the connected provider and click Create meeting — a meeting link is generated on your account.
  3. The link is added to the interview and to the invitation sent to the candidate.

We only use your access to create the meeting on your behalf and to read your account email for display. We do not access meeting content, recordings, chat or participant data, and we do not store them.

Removing the integration

  1. In HR PRO AI, open Integrations, find the provider and click Disconnect.
  2. Optionally revoke access from the provider side too: in your Zoom installed apps, Google account permissions, or Microsoft account apps.

What happens on de-authorization. When you disconnect (in HR PRO AI or on the provider side), the stored OAuth access and refresh tokens become invalid immediately and are deleted from our servers. HR PRO AI can no longer create meetings on your behalf. Previously created meeting links continue to live on your provider account until you delete them there.

Deleting your data. To request deletion of your account data or integration data, email [email protected]. We delete the requested data within 30 days. See the Privacy Policy for what we store and how it is protected.

Google & Zoom data — limited use

HR PRO AI's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google and Zoom user data is used solely to provide the user-facing integration features described above; it is never sold, transferred to data brokers or advertisers, or used to train AI/ML models. Full details are in our Privacy Policy.

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